USA Customers Important Information
Transparency on Taxes & Fees
We want you to know exactly what costs to expect before placing an order.
Import Tariffs (US Orders):
Since 29 August 2025, the US government has introduced import tariffs on products like ours. If you bought similar goods before this date, you may not have been charged — but under the new rules, tariffs now apply. These charges are set by the US government, not us, and we simply collect them on their behalf.
US Customs Processing Fee:
So far, none of our customers have been charged the $32 US Customs processing fee. However, this is an official government charge, and we cannot guarantee that it won’t apply to future orders.
Example of Tariff Charges:
Here’s a basic example to show how tariffs are worked out:
3 × food colours made in the UK @ £2.85 each = £8.55
3 × stainless steel piping tips made in China @ £3 each = £9.00
Shipping = £12.70
Order total before tariffs = £30.25
Tariffs on UK food colours (10%) = £0.86
Tariffs on Chinese stainless steel tips (25%) = £2.25
Total tariffs = £3.11
Grand total (including shipping & tariffs) = £33.36
Before You Checkout:
Please email us a screenshot of your basket or a list of items before ordering. We’ll calculate the correct tariffs due and confirm the full cost, so you can decide whether to go ahead.
Cancellations:
If you cancel an order after checkout, a £5 restocking fee applies. This is why we recommend checking the final cost with us first — so there are no surprises.